Last updated: 4 September 2026
Fix Up Property respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.
Information We Collect
When you contact us through this website, we collect your name, email address and the information included in your message. If you later request a quote or service, we may also collect your phone number, property address, photographs or other information you choose to provide.
Our hosting and security systems may automatically process limited technical information, such as your IP address, browser or device type, requested pages and access time, for website operation, security and spam prevention.
How We Use Your Information
We use personal information to:
- Respond to enquiries and quote requests
- Communicate with you about our services
- Assess requested property renovation or restoration work
- Maintain business and service records
- Protect our website from spam, fraud and misuse
- Meet applicable legal and regulatory requirements
We do not sell or rent personal information.
Website and Email Service Providers
This website is hosted by Hostinger and uses WordPress, WPForms and WP Mail SMTP. Information submitted through the contact form is sent to our business email using Google’s email services. These providers may process limited personal and technical information as necessary to host the website and deliver messages.
Some service providers may store or process information outside Australia and operate under their own privacy and security policies.
Cookies and Security
This website uses an essential cookie to remember your cookie consent preferences. Limited technical information may also be processed for website operation, security and spam prevention. For more information, please see our Cookie Policy.
We take reasonable technical and organisational measures to protect personal information. However, no website or electronic transmission can be guaranteed to be completely secure.
Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records or meet legal requirements. Information that is no longer required may be securely deleted or de-identified.
Access, Correction and Deletion
You may contact us to request access to, correction of or deletion of personal information we hold about you, subject to applicable legal requirements.
Privacy Enquiries and Complaints
For questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Fix Up Property
Email: fixupproperty@gmail.com
If you make a privacy complaint, we will review the matter and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.