Last updated: 2 September 2026
Fix Up Property respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.
Information We Collect
When you contact us through this website, we may collect information such as:
- Your name
- Email address
- Phone number
- Property address
- Details of your enquiry
- Any files or other information you voluntarily provide
Our website may also automatically collect limited technical information, such as your IP address, browser type and website activity, for security, spam prevention and website operation.
How We Use Your Information
We use personal information to:
- Respond to enquiries and quote requests
- Communicate with you about our services
- Assess requested property renovation or restoration work
- Maintain business and service records
- Protect our website from spam, fraud and misuse
- Meet applicable legal and regulatory requirements
We do not sell or rent personal information.
Website and Email Service Providers
This website uses third-party services that may process limited information on our behalf, including WordPress, Hostinger, WPForms, WP Mail SMTP and Google.
We use the Google Gmail API through WP Mail SMTP solely to send website-generated emails from our business Gmail account. This connection is not used to read visitors’ Gmail messages, contacts or Google Drive files. OAuth credentials and tokens are used only to maintain the authorised email-sending connection and are not sold or used for advertising.
Some service providers may store or process information outside Australia and operate under their own privacy and security policies.
Cookies and Security
This website may use essential cookies and similar technologies for website functionality, security and spam prevention.
We take reasonable technical and organisational measures to protect personal information. However, no website or electronic transmission can be guaranteed to be completely secure.
Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records or meet legal requirements. Information that is no longer required may be securely deleted or de-identified.
Access, Correction and Deletion
You may contact us to request access to, correction of or deletion of personal information we hold about you, subject to applicable legal requirements.
Privacy Enquiries and Complaints
For questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Fix Up Property
Email: fixupproperty@gmail.com